Suppli Suppli

Terms of Use

Last updated: June 2026

1. Acceptance

By creating an account or using Suppli in any way, you agree to be bound by these Terms of Use. If you do not agree, do not use the service.

2. Service description

Suppli is an automated inventory synchronisation SaaS tool that connects supplier CSV feeds to sales channels (Shopify, eBay, Walmart, and others) via API integrations. It is designed for dropshippers and online retailers who wish to automate inventory management.

3. Account responsibilities

  • You are responsible for keeping your login credentials secure
  • You must provide accurate account information
  • You are responsible for all activity that occurs under your account
  • You must notify us immediately of any unauthorised access

4. Acceptable use

You agree not to:

  • Abuse, circumvent, or exploit API rate limits on connected platforms
  • Use Suppli to sync inventory for products you are not authorised to sell
  • Resell or sublicense access to the Suppli service
  • Attempt to reverse engineer, copy, or create derivative works of Suppli
  • Use automated scripts to abuse the Suppli interface beyond normal API usage

5. API credentials

You are solely responsible for the API credentials you provide to Suppli (Shopify tokens, eBay keys, Walmart keys). Ensure these credentials have only the minimum required permissions. Suppli uses these credentials exclusively to perform the inventory sync actions you configure.

6. Service availability

We aim to maintain high uptime but cannot guarantee 100% availability. Suppli may experience downtime due to maintenance, infrastructure issues, or external API failures. We are not liable for losses caused by service interruptions.

7. Limitation of liability

Suppli is not liable for inventory errors, overselling, or financial losses caused by:

  • Inaccurate or delayed data in supplier CSV feeds
  • API rate limiting or errors on connected platforms (Shopify, eBay, Walmart)
  • Incorrect product mappings configured by the user
  • Network failures or third-party service outages

The service is provided "as is" without warranties of any kind, express or implied.

8. Termination

We reserve the right to suspend or terminate accounts that violate these terms, abuse the service, or engage in fraudulent activity. You may delete your account at any time by contacting support.

9. Changes to these terms

We may update these Terms of Use from time to time. Continued use of the service after changes are posted constitutes your acceptance of the revised terms. We will notify active users of material changes by email.

10. Contact

For questions about these terms, contact us at support@suppli.site.