Docs / Suppli Booking

Suppli Booking

Suppli Booking lets Suppli negotiate and book real meetings — over email today, with a website chat widget too — checking your actual calendar and creating a re

Illustration coming soon

Suppli Booking

Suppli Booking lets Suppli negotiate and book real meetings — over email today, with a website chat widget too — checking your actual calendar and creating a real event with a video link, not just handing out a scheduling link.

Connections

/suppli-booking/connections/ — connect a calendar (Google Calendar or Microsoft Calendar), Zoom for video if your calendar doesn't already provide one, and — for sending reminder/confirmation email when Suppli Mail isn't set up — Gmail or Outlook.

Connecting a calendar isn't required to start tracking bookings — Suppli Booking still records every meeting even with nothing connected — but without one, no real calendar event or auto-generated video link is created.

Availability & Rules

Set your working hours per day, a buffer between meetings, and an optional daily meeting cap. Define event types (e.g. "30-min Demo") with their own duration — Suppli only offers times that respect all of this.

How a booking happens

  1. A customer emails asking to schedule (or opens your website's chat widget)
  2. Suppli checks real availability — your working hours, buffer, daily cap, and your connected calendar's own busy times
  3. Suppli proposes a few specific times
  4. Once the customer confirms one, Suppli books it — creating a real calendar event (with a Google Meet or Teams link, or a Zoom link if neither is available) and a Suppli Contacts record for that customer

Everything routes through the same negotiation loop, capped at a bounded number of exchanges so it can't loop forever on an ambiguous conversation.

Website widget

/suppli-booking/widget/ generates a single <script> tag — paste it into your site's theme (e.g. right before </body> in a Shopify theme) to add a floating "Book a meeting" button. Customize the button text and see a live preview before publishing.

The widget opens a small chat box that talks directly to Suppli's booking engine — the same availability/booking logic as the email channel, just a different entry point.

Reminders & notifications

Reminder emails send automatically ahead of a meeting, and go out through the same email sending infrastructure the rest of Suppli uses — no separate email system. A notification lands in your Suppli Inbox every time a new meeting is booked.

Scheduled Meetings & Analysis

/suppli-booking/?section=meetings lists every booked meeting, linking through to that customer's Suppli Contacts page. Meeting Analysis (automatic call notes/follow-ups) is coming soon, once the notes-taker ships.