Suppli API¶
Suppli API is how AI features work on paid plans. It is not a key you use externally — it's an internal credit balance. Instead of managing separate API keys for OpenAI, Anthropic, and Gemini, you load Suppli credit and every AI feature draws from that one balance.
How it works:
- Load credit into your Suppli account — $5.00 loaded = $4.70 usable credit, $0.30 goes to Suppli
- Suppli pools that credit across OpenAI, Anthropic, and Gemini
- AI features draw from the pool automatically
- If one provider (say Gemini) hits $0, Suppli reroutes automatically to another model rather than failing your request
- Your Suppli API credit only works inside Suppli — it is never a general-purpose API key that could leak or be used elsewhere
- Paid accounts get $5.00 of AI credit granted every month ($4.70 usable after the 6% margin). This is separate from purchased top-up credit. It resets to $4.70 at the start of each billing cycle — it does not stack, roll over, or carry forward. Any unused portion from the previous cycle is discarded, not added to the new grant. Supplier API fetches on Pro are paid from this credit at measured server cost plus 6%; only they can take your balance below $0, down to −$1.00, and that comes off next month's credit.
- Beyond your monthly bundled credit, additional usage draws from purchased credit top-ups — top-up credit is a separate balance that never expires and is only spent once your monthly credit runs out for that month
- Set an optional monthly spending cap from API Keys & Suppli API Credit to stop AI features once you've spent a set amount, independent of your total balance
Why this is better than managing your own keys:
- No more "Suppli Ads failed because Gemini credit ran out"
- Suppli maintains minimum balances across all providers
- One billing line item instead of three
The 6% margin — what it pays for¶
Suppli maintains funded accounts at OpenAI, Anthropic, and Gemini. The 6% covers API infrastructure costs, payment processing fees, and Suppli's maintenance of the pool. $5.00 loaded = $4.70 usable. That's it.
Manage your balance, spending cap, and usage breakdown any time at API Keys & Suppli API Credit. This month's usage has one row per app that can charge credit (Ads, DM, Mail, Assistant, Leads, Workflows, Suppli Web, Supplier API fetches); an amount under a cent is shown exactly, to the millionth of a dollar, and so are the total and the available balance, so no real charge ever reads as $0.00.
The assistant¶
The Suppli assistant is a metered AI feature like the others, with one difference: it has included chats first. 5 chats a month on the free plan and 15 on Pro cost nothing and run on Suppli's key; after them, Pro messages draw Suppli credit at the serving model's price, then your own key for that provider (OpenAI today). The assistant answers product questions from these docs (it searches them live) and account questions from your own data, read-only. Details on API Access and Billing.